Terms & Conditions
These terms and conditions govern your use of the Lava Beads Australia website (lavabeads.com.au) and any purchases made through it. By using our website and placing an order, you agree to these terms.
Business Details
This website is operated by Lava Beads Australia, ABN 19 800 902 179, located on the Gold Coast, Queensland, Australia.
Products and Pricing
All prices on our website are listed in Australian dollars (AUD) and include GST where applicable. We make every effort to ensure product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors and to update prices without prior notice.
Product images are representative and may vary slightly from the actual product due to the natural variation in gemstones, lava stone, and handmade items. Slight differences in colour, size, and texture are characteristics of natural materials and are not considered defects.
Orders and Payment
By placing an order, you are making an offer to purchase the selected products. We reserve the right to decline or cancel any order for any reason, including stock availability. If we cancel your order, you will receive a full refund.
We accept payment via PayPal, credit card (Visa, Mastercard, American Express), and direct bank deposit. Orders paid by bank deposit will be processed once payment has cleared.
Shipping
Please refer to our Shipping Policy for full details on shipping rates, delivery times, and lost or damaged parcels.
Returns and Refunds
Please refer to our Returns & Refunds Policy for full details on returns, refunds, and your rights under Australian Consumer Law.
Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Lava Beads Australia and is protected by Australian copyright law. You may not reproduce, distribute, or use any content from this website without our written permission.
Limitation of Liability
To the maximum extent permitted by law, Lava Beads Australia is not liable for any indirect, incidental, or consequential loss arising from your use of our website or products. Nothing in these terms excludes or limits any consumer guarantee rights you may have under Australian Consumer Law.
Disclaimer — Healing Properties
Our website may reference traditional healing properties, chakra associations, and metaphysical qualities of gemstones and lava stone. These references are for informational and cultural interest only and are not intended as medical advice. Gemstone and crystal healing is not a substitute for professional medical treatment. Always consult a qualified healthcare professional for medical concerns.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Governing Law
These terms and conditions are governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.
Changes to These Terms
We may update these terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.
Contact Us
If you have any questions about these terms, please contact us:
Lava Beads Australia
ABN: 19 800 902 179
Email: admin@lavabeads.com.au
Phone: 0414 680 860
Monday to Friday, 9am–5pm AEST
Last updated: April 2026